Privacy Policy
How we protect and handle your data with transparency and care
This Privacy Policy describes how Small Block LLC ("we," "us," or "our") collects, uses, shares, and protects information in connection with our AI-powered economic development platform and services ("Services"). We are committed to protecting your privacy and handling your data in an open and transparent manner.
1. Information We Collect
We collect information to provide and improve our Services, to communicate with you, and to manage our business operations. The types of information we collect include:
A. Information Provided by You (Client Data)
This refers to data you or your organization (e.g., Economic Development Organizations, government agencies, private investors) as commercial customer upload, submit, or otherwise provide to use the core functionality of the Services and through circumstances in which your or your organization are a commercial customer with us.
- Account and Contact Data: Name, email address, phone number, job title, and organization details required for registration and billing.
- Proprietary Context Data: Economic, demographic, infrastructural, strategic, or financial data specific to your locality, projects, or investment targets.
- Communications Data: Records of your interactions with us, including customer support requests and feedback.
- Audio, Video, and Screen Recordings: If you participate in beta testing, feedback sessions, or support calls, we may record interactions to improve product functionality.
B. Information Collected Automatically (Usage Data)
When you access the Services, we automatically collect certain technical and usage information.
- Technical Data: IP address, device type, browser type, operating system, and unique device identifiers.
- Activity Data: Details about how you use the Service, including access times, pages viewed, features used, and search queries within the platform.
- Cookies and Tracking Technologies: We use cookies and similar technologies to maintain your session, track usage patterns, and improve the user experience.
C. Information from Public and Third-Party Sources
We collect data from publicly available sources (e.g., municipal bond databases like EMMA, the National Park Service, census bureaus, and publicly available financial records) and third-party data providers. We may combine this information with the data you provide to enhance the accuracy of our predictive models.
2. How We Use Information
We use the information we collect for the following purposes:
Provision of Services
To operate, maintain, and provide all features of the Services, including generating AI-powered strategies, pattern-matching, and investment identification.
AI Model Development
We use aggregated, de-identified, and anonymized data to train, refine, and improve our proprietary AI models while protecting your specific information.
Communication & Support
To send you technical notices, updates, security alerts, and support messages, and to respond to your questions and requests.
Security & Compliance
To detect, prevent, and address fraud, unauthorized access, and other malicious activity, and to enforce our Terms of Use.
3. How We Share Information
We do not sell your personal information.
We may share information only with the following parties under strict guidelines:
Service Providers
Trusted third-party vendors who perform services on our behalf, such as cloud hosting, payment processing, and analytics.
Legal Requirements
We may disclose your information if required by law or to protect our rights, property, or ensure user safety.
Business Transfers
In connection with a merger, acquisition, or sale of assets, your information may be transferred to a successor entity.
Questions About This Policy?
If you have any questions about this Privacy Policy or our data practices, please contact us:
legal@onesmallblock.com
8 The Grn Ste B
Dover, DE 19901